Terms & conditions

Delivery

Deliveries will be sent out once a week at the moment, on a Monday by first class post. We are currently offering free doorstep delivery to GL5 and GL6 postcodes (£10 minimum delivery). Outside of these areas your delivery charge will be calculated by quantity at checkout.

Returns

Although we cannot accept returns of live plants, we will accept returns of other items as long as they are in the same condition as when they were posted out to you. Unfortunately we cannot cover the cost of returning your products, please retain proof of postage for your returns. We will refund using bank transfer when we have received your returned items.

Damages

If your parcel is damaged during delivery please take photos of the damages so that we can process your postal claim.

Plants

The live plants are alive! and all slightly different in their own gorgeous way. So the one you receive may look a bit different to the one on the image but we have done our best to represent and tell you about the plant in all its glory.

You will receive individual care instructions with each plant you purchase and also the latin name to enable you to continue your research on how you care for your new buddy – should you wish to do so!?

Workshop Cancellation and Refund Policy

Refunds can only be provided on workshops more than 5 days in advance of the start date. For cancellations less than 5 days in advance of the start date, a refund may be permitted in case of an illness or injury.
You are welcome to find someone to take your place, please let us know by emailing [email protected]

Copyright

Copyright in the design, text, graphics and photographs contained in the website is held by Junglist. If you want to reproduce any part of the website we appreciate your asking us first.

Product Pricing and descriptions

Every reasonable care is taken to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system.

All prices on the website are inclusive of VAT at the current rates and are correct at that time of entering the information onto the system.

Data Protection Guarantee

We completely understand that before filling in any information about yourself on the Internet you would like to know how it would be used. We will use it to see what you like and do not like and which pages are looked at the most. We will NOT give this information to any other company or individual. So you will never receive marketing material from anybody else because of www.junglistatelier.co.uk

Location

Junglist, Market Street, Nailsworth, GL60BX

REGISTERED COMPANY AS ‘Junglist Ltd’