What we collect and why we do that
We respect your privacy and promise to use any information we hold about you in a safe and responsible way. By shopping with us, you are agreeing to our Privacy Policy, in particular, our use of your information, as outlined below. We do not store your credit card information either on our website or elsewhere. This is handled by our server as an element that is beyond our control.
We use information we have collected about you that is relevant to your account. This includes your purchases with us and to verify your identity.
The information we gather on our site falls into two categories: (1) personal information you supply when you become an account holder on our site, order or provide your email address, and (2) tracking information collected as you navigate through our site.
- Personally identifiable information. To use certain features on our site, we ask you to become a registered user. When you do this, we collect personally identifiable information about you such as your name, mailing address, e-mail address, telephone number, user name and password. We may ask you for personal information when you place an order for products. We use this information to process your order, your request or to help improve our site. When personally identifiable information is collected, you will know because you will have to fill out a form.
- Aggregate information. When you use our site, we may collect tracking information such as your browser type, the type of operating system you use, the domain name of your Internet service provider, and pages visited on the site. None of this information identifies you personally; we collect it for aggregate reporting on site activity.
How We Use Your Personal Data
Marketing. We may contact you with promotions we think might interest you, as part of our market research, either by mail or email.Your personal data is handled in accordance with applicable data protection law.
How You Can Correct Your Information
If you want to review or amend your personal details, including your billing and delivery address, this can be reviewed by logging in to your account.
Our Email Policies
We will ask for your email address and/or mobile telephone number so that we can send you an email confirming your order and so that we may send you additional marketing information through emails and SMS. If you currently receive eNewsletters and no longer wish to receive them, you can follow the ‘unsubscribe’ link located near the bottom of each newsletter.
All data is stored on a secure server for the purposes of email newsletter distribution. Under the terms of their Privacy Policy, they endeavour not to, under any circumstances, contact people on our lists, market to people on our lists, sell our lists, or share our lists with any other party, except as required by law or, regarding contacting, except in response to a complaint or other communication directly from an individual on one of our lists. If you would prefer that your data is not stored in this manner, you have the right to opt out from further communications at any point.
How to Contact Us
Address: Junglist, Market Street, Nailsworth, GL60BX
Phone: 07968 828027
Email: [email protected]